Instant digital delivery
Your files become available after your payment has been successfully confirmed. Download access is normally provided after checkout and may also be sent to the email address used for the order.
If a payment is still processing
Some payment providers can take additional time to confirm a transaction. Download access may remain unavailable until WooCommerce receives confirmation that the payment completed.
Keep a backup
We recommend downloading your purchase promptly and keeping a backup copy of the original files. Product availability and account access should not be treated as a permanent backup service.
Need help with a download?
If your payment is complete but you still cannot access the files, please contact support and include the email address used for the order.