FAQ’s

Most frequently asked questions

Lightroom Presets

Almost all photographers use a program called Adobe Lightroom, which is made by the same company that produces Photoshop. Lightroom presets are one click filters to make a photo look a certain way or style. Presets edit your photo by automaticaly adjusting effects, constrast, tune, white balance, vibrance, saturation and others to match the style.

We created our presets during the past years as photographers and still use them for all commercial projects as well as for all our Instagram feeds and personal pictures.

Yes, you need the Smartphone App “Adobe Lightroom” which is free or “Adobe Lightroom Classic/CC” for desktop to use our presets. You can find Lightroom here / for Android here / for iOs here.

Important note for desktop users: Please make sure you have done the most recent upgrades to Lightroom CC & Lightroom Classic CC for desktop. Our Desktop presets are XMP files for Lightroom 7.3 or later.

Yes sure!

All presets which you can find on this page are designed for the smartphone app. You will receive DNG Preset Files which are compatible with Lightroom CC Mobile. You will also receive installation instructions with your digital download. Don’t worry – its easy!

The Lightroom app for smartphones is completely FREE of course.

Of course! Our presets were created to transform your photos in just a click! No experience needed. Our presets are a user friendly solution that help make editing simple! Great for everyday photographs, photos around the house, family and friends, your fur babies, selfies, travel adventures, lifestyle photography, blogger images, fashion, landscape photography, instagram, and so much more.

These are the exact presets that we use on our photos. Even though both Mobile and Desktop presets are one-click presets, you might need to do some simple adjustments.

Every photo situation is unique, taken in different locations, different times of day etc. That’s why we also offer different preset packs. You will need to adjust things like exposure, contrast & temperature to achieve your desired look. Besides, it also depends on your photo content. This is the beauty of it, you can put your own special twist on our presets & create a more personalized look.

Once you’ve completed your purchase, you’ll receive an email to download the presets along with our user manual to help walk you through the download process so you can get started editing your photos quickly and easily!

Our user manual will walk you through how to download the presets, how to import them into the free Lightroom mobile app and desktop version, and how to apply them to your photos.

Payments

We try to make your purchase on our website as convenient as possible.

Currently, you can make a quick payment using PayPal services.
You can also pay using your bank card.

  • If you receive an error when paying by credit card:

Please check your billing address when paying by credit card and try again.

  • If you receive an error while paying for PayPal:

If your error is related to a legal restriction, then most likely you are using your PayPal Business account. Please try to pay with your personal PayPal. Paypal does not allow payments from a business account to a business account.

Shipping & Returns

Yes, all of our downloads are instant. They are available after payment is done, another link is sent to your email address on file, and you can also access them from your account here on Oakway Presets.

Please note that due to the nature of the digital products, we do not offer returns or refunds. All sales are final.

That said, we 100% believe in the quality of our products, and we are committed to customer satisfaction. If for any reason you are unhappy with your purchase, please contact us at info@oakwaygraphics.com and we will do our best to resolve the issue!

Still have questions?